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Privacy Policy


The European General Data Proctection Regulation (GDPR) requires retailers to explain what we do with the personal information you provide to us when placing an order.

 

Information I Collect and how I store it


To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.
All electronic personal information is stored on a removable hard drive which is password protected.
I only keep limited information about each order and this is soley for the use of tax returns which we need to keep for 7 years.  All files are kept in a secure location at my home address. 

 

Any personal information you provide Stamped A Lot is held on our website which is secured with a password on a private laptop.  Only the sole owener of Stamped A Lot, Mrs Helen Jones, has access to this.

 

Any photographs sent to me for use on bouquet charms etc are deleted once an order has been shipped.  I do not keep a copy of your photographs.


Your address is printed onto a label and used to post your item to you, no other personal information is used, unless there is a query with your order and we need to email you to confirm details.


No print outs of your personal details are kept by Stamped A Lot, it is all held on our online selling platforms, Create, Etsy and Paypal, all of whom have their own Privacy Policies.

 

Stamped A Lot will not share any of your contact information with any third party apart from when necessary i.e. courier companies.  I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.  (only applicable if you purchase from me via Etsy)

 

The legal bases I rely on to collect, use, and share personal information
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time.
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;
• Compliance with the selling platform you have purchased through if applicable. I use your information as necessary to comply with my obligations under the platform’s Seller Policy and Terms of Use.

 

We will not send you any marketing emails or mail.


No payment/debit/credit card details are shared or disclosed to Stamped a Lot and the checkout process is completed wholly online at Paypal.com and Worldpay.  Both these companies have their own Privacy Polices and can be found on their websites.


You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.


You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.


If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

The length of time I keep personal information
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

 

 If transferring personal information outside of Europe, how the transfer will be handled
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on the Privacy Shield for the host as the legal basis for the transfer
Buyer’s rights regarding use of your personal information and my contact details

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Helen Jones , am the data controller of your personal information. If you have any questions or concerns, you may contact me at [email protected]


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